Why are We Buckhurst Hill’s No.1

Here’s just a few reasons

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We have recently sold our flat through caplen estates and have found them extremely helpful. We actually used a different estate agents before finding caplen and we didn’t have a... Read More

We have recently sold our flat through caplen estates and have found them extremely helpful. We actually used a different estate agents before finding caplen and we didn’t have a single view on our flat.. fast forward three months we have now sold and vacated our property thanks to caplen and the team. Lewis was our main point of contact and he was extremely helpful and on hand every time we called throughout the process helping speed things along, calling solicitors and even finding contacts to speed up local authority searches in the council.. he couldn’t of worked any harder for us he was a star!

If you call the office you have the pleasure of speaking to Adam, Katrina and Bill who was all so helpful and if Lewis was out of the office on another viewing any of the team would pick up the query and help us. They really are a fantastic team and a pleasure to speak to I would recommend anyone selling or buying to use caplen. Thanks so much!

Archie Madden

It has been a pleasure to deal with Caplen on the purchase of my new home. Lewis and Katrina have been super helpful in ensuring that communications and the handling... Read More

It has been a pleasure to deal with Caplen on the purchase of my new home. Lewis and Katrina have been super helpful in ensuring that communications and the handling of the chain has been really easy and great at keeping everyone informed along the way. They have been a delight to deal with throughout.

Stella Power

Lewis at Caplen was very professional, great customer service and was very responsive with communication. This allowed for a relatively quick turnaround. In our interaction with Caplen Estate, especially with... Read More

Lewis at Caplen was very professional, great customer service and was very responsive with communication. This allowed for a relatively quick turnaround. In our interaction with Caplen Estate, especially with Lewis Hughes, we found the business to be professional and pro active in resolving any issues and therefore have no problem in recommending them for you real estate needs. Thank you.

Peter Booth

Marianna Papatriantafyllou

Very attentive and personal feel about the service. Lewis was our main point of contact but the whole team worked on our sale and were able to answer any queries... Read More

Very attentive and personal feel about the service. Lewis was our main point of contact but the whole team worked on our sale and were able to answer any queries we had.

Joe Thwaite

Frank Atkins

Caplen Estates came highly recommended. We were not very familiar with the area and Caplen guided us every step of the way. Katrina and Adam's approach was very professional, friendly... Read More

Caplen Estates came highly recommended. We were not very familiar with the area and Caplen guided us every step of the way. Katrina and Adam’s approach was very professional, friendly and made our experience a very pleasant one. They secured a tenant for our property in record time. We would use Caplen Estates again without any hesitation. A big thank you to whole team.

Mathilde Young

I think it speaks volumes that i am sharing feedback having not secured the property I was shown. Lewis Hughes is a consummate professional and one of the best salesman... Read More

I think it speaks volumes that i am sharing feedback having not secured the property I was shown. Lewis Hughes is a consummate professional and one of the best salesman I have met. He is an asset to Caplen and I look forward to future transactions with him.

Andrew

Andrew Wilder

We've had a very positive experience renting a property through Caplen Estates. Ellie has been fab, always friendly and helpful, and communication is clear and in good time.

Charlotte Bignell

Monika Burzova

Nikolay Stoychev

I had a terrible experience with Caplen Estates, be careful! I am over £5000 out of pocket because of the incorrect information I received from this agency. When first viewing... Read More

I had a terrible experience with Caplen Estates, be careful!

I am over £5000 out of pocket because of the incorrect information I received from this agency.

When first viewing my property I raised concerns about the boiler, yet was told on a number of occasions that “Everything in the property was in perfect working order, I was told the boiler had a service every year, and that I would receive a copy of the most recent one.
This never happen! The boiler along with all the pipes under my floor boards needed replacing as it was NOT in perfect working order like states from the agency.

Due to the boiler problems I have had to replace the shower system.

When first entering the property, I noticed a strange smell, I questioned to this with my friend who was at the viewing with me., I was quickly fed incorrect information, that the previous tenant was a smoker and the smell was in the carpet.

I later found out that this was also untrue, and am now left dealing with a damp problem.

My experience of this company, is that they will lie and feed you incorrect information just for the sale, I would not trust them.

Natalie Brightly