I had a terrible experience with Caplen Estates, be careful! I am over £5000 out of pocket because of the incorrect information I received from this agency. When first viewing... Read More
I had a terrible experience with Caplen Estates, be careful!
I am over £5000 out of pocket because of the incorrect information I received from this agency.
When first viewing my property I raised concerns about the boiler, yet was told on a number of occasions that “Everything in the property was in perfect working order, I was told the boiler had a service every year, and that I would receive a copy of the most recent one.
This never happen! The boiler along with all the pipes under my floor boards needed replacing as it was NOT in perfect working order like states from the agency.
Due to the boiler problems I have had to replace the shower system.
When first entering the property, I noticed a strange smell, I questioned to this with my friend who was at the viewing with me., I was quickly fed incorrect information, that the previous tenant was a smoker and the smell was in the carpet.
I later found out that this was also untrue, and am now left dealing with a damp problem.
My experience of this company, is that they will lie and feed you incorrect information just for the sale, I would not trust them.