It has been a pleasure to deal with Caplen on the purchase of my new home. Lewis and Katrina have been super helpful in ensuring that communications and the handling of the chain has been really easy and great at keeping everyone informed along the way. They have been a delight to deal with throughout.

Caplen Estates came highly recommended. We were not very familiar with the area and Caplen guided us every step of the way. Katrina and Adam’s approach was very professional, friendly and made our experience a very pleasant one. They secured a tenant for our property in record time. We would use Caplen Estates again without any hesitation. A big thank you to whole team.

Caplen Estates are very friendly and professional estate agents. They have guided my move into the area of Loughton and we remained in the loop through all stages of our transition into a lovely home with great potential. I’d like to recommend them to any home buyers or sellers as they really do exceed your expectation and give a personable service from start to finish. Thank you very much to Katrina and her team.

We have recently sold our flat through caplen estates and have found them extremely helpful. We actually used a different estate agents before finding caplen and we didn’t have a single view on our flat.. fast forward three months we have now sold and vacated our property thanks to caplen and the team. Lewis was our main point of contact and he was extremely helpful and on hand every time we called throughout the process helping speed things along, calling solicitors and even finding contacts to speed up local authority searches in the council.. he couldn’t of worked any harder for us he was a star!

If you call the office you have the pleasure of speaking to Adam, Katrina and Bill who was all so helpful and if Lewis was out of the office on another viewing any of the team would pick up the query and help us. They really are a fantastic team and a pleasure to speak to I would recommend anyone selling or buying to use caplen. Thanks so much!

If you’re looking for a no hassle headache free move then I highly recommend Caplen Estate Agents in Loughton. They were competitive and competent, they sorted all my move from selling to buying. Love my new home and they worked very hard to get me the best price for my old home. Very thankfull for their service. Great honest hardworking estate agents.

I am an international student from China. This is the first time I have rented a house by myself in a strange country. It was full of difficulties for me from the beginning of choosing a house. Both Lewis and Ellie of Caplen Estates helped me a lot. I am very grateful to them! They helped me rent this lovely house. I very sincerely recommend this rental agency to everyone. They have strong professional skills and quick communication and reply, making people feel as kind as friends. Although my lease term is very short, if I have a chance to live here in the future, I still hope to continue working with them!